Start point rules define when the Smart Walk-Thru should begin from a specific step. When the rule evaluates as true, the Smart Walk-Thru starts from that step instead of the beginning.

When you add a start point, WalkMe pre-populates two rules:

1. URL rule: Identifies the page where the Walk-Thru should start
2. Element visibility rule: Checks whether the selected element for that step is currently visible

Best Practices

• Combine a URL rule with an element visibility rule for better accuracy and performance
• Use start points on the first step of each new page, not the first step of the Walk-Thru
• Order start points carefully, since evaluation happens from the bottom up

Tip Tuesday Video

Creating Start Points using WalkMe Data Logic

Technical Notes

• Start points require an auto-play URL initiator
• Start points are evaluated from the bottom up
• Only the first start point with a true rule is used
• Additional rules can be added using the rule engine