DAP Blueprint

How do I scale my digital adoption strategy?

Get an actionable plan with WalkMe’s DAP Operational Excellence Assessment.

Guide me to success

Getting Started

Customer Journeys With Operational Excellence
Formalizing Your Digital Adoption Strategy
How to Use the DAP Blueprint
CoE Standard Operating Procedures (SOPs)
Intro to Digital Adoption Centers of Excellence (CoE)

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Project Governance

Learning Paths by DAP Role
DAP Roles & Responsibilities
Intro to Stakeholder Management
User Permissions Management
Microcopy & Editor Organization Principles

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Program Governance

Citizen Builder Model
Internal Marketing Strategy
Content Management Stage 2: Optimization
Backlog Management
Capacity Planning & Team Expansion Strategy

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