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Work flows better with WalkMe.

Launchers and SmartTips (4)

  • Last Update June 3, 2024

    SmartTips or Launchers are Not Appearing

    Issue If your SmartTips or Launchers appear in play mode in the editor, but do not appear in a live environment when published, here are some things you can check that might be the...

  • Last Update January 21, 2024

    WalkMe Items Appearing Above or Below Site Elements? Change the Layer Order (Z-Index)

    Brief Overview Z-index specifies the stack order of an element compared to other existing elements on the same webpage. An element with a greater stack order will be in front of an element with...

  • Last Update June 25, 2024

    Why is my Custom Launcher appearing incorrectly?

    Issue The custom launcher I built appears differently when playing, previewing, or publishing it. Solution If you created a custom launcher that now looks narrow and with multiple lines of text, the problem is...

  • Last Update June 3, 2024

    WalkMe can’t find an element on the page

    Issue After I've selected an element for my step and try and play my Smart Walk-Thru, WalkMe says “The element is not present on this page.” Solution Select new element Often, a step will...