Issue If your SmartTips or Launchers appear in play mode in the editor, but do not appear in a live environment when published, here are some things you can check that might be the...
Brief Overview Z-index specifies the stack order of an element compared to other existing elements on the same webpage. An element with a greater stack order will be in front of an element with...
Issue The custom launcher I built appears differently when playing, previewing, or publishing it. Solution If you created a custom launcher that now looks narrow and with multiple lines of text, the problem is...
Issue After I've selected an element for my step and try and play my Smart Walk-Thru, WalkMe says “The element is not present on this page.” Solution Select new element Often, a step will...