All-In-One Installer (AIO)

Last Updated August 31, 2026

Brief Overview

WalkMe's All-in-One Installer (AIO) makes it easy for IT teams to widely deploy the WalkMe user extension across all browser types with a single installer file. The file offers a simple installation, allowing cross-browser use and minimizing deployment errors or malfunctions. 

The All-In-One Installer is a single file, run by your IT admin, that will automatically install the browser extension on the relevant computers.

Supported Browsers

Edge  Chromium Safari
(12v and up)
Firefox Google Chrome
Windows
Mac
MacOS:    
  • pkg
  • Mobileconfig
   
End of Support

WalkMe will no longer support Internet Explorer starting from February 23, 2026, aligning with Microsoft's end of service. Transition to a supported browser to ensure full functionality and access.

Prerequisites

In order to properly implement WalkMe using the AIO Installer, the following conditions should be met:

  • The WalkMe user extension must not already be installed for any browsers, whether it was installed manually or through mass deployment 
  • If a WalkMe user extension is installed on any browsers, you must remove it prior to installing WalkMe using the AIO
  • If you are already deploying extensions on a specific browser you can't use the AIO Installer for that browser you will need to use the Mass Deployment Wizard instead
Note:

Deploy WalkMe the same way you mass-deploy other extensions in your organization

Getting Started

When first downloading the relevant installer file it may take up to a minute. After this first time, each download request should take only a few seconds. 

After authenticating, the download page looks like this: 

 

🎓 Digital Adoption Institute

Access

To access Extension Installaton in the console:

  1. Open the WalkMe Console:
  2. Select Admin
  3. Select My Account 
  4. Go to Extension Installation 

Deployment Methods

Best Practice

The best practice for installing the AIO is by mass deploying it to run when the computer is just starting.

Since you may have users with different hardware (32-bit/64-bit Windows or Mac), we recommend splitting the deployment for each of the different setups. This will ensure that each hardware will have it's matching WalkMe extension installed.

Supported Mass Deployment Methods (MDM)

For Mac, the following MDMs are supported:

  • Jamf
  • AirWatch
  • Mobile Iron
  • Cicso Meraki
  • Big Fix
  • Intune
  • Trend Micro

For Windows, the following MDMs are supported:

  • GPO
  • SCCM

Mass Deploying with GPO

When mass deploying All-In-One with GPO, the following two policies are needed for the AIO deployment:

  • Computer → Configuration → Administrative Templates → System → Logon → Always wait for the network at computer startup and logo
  • Computer → Configuration → Administrative Templates → System → Group Policy → Specify startup policy processing wait time: Set to 120

Installing WalkMe AIO Manually

If you decide to manually install the AIO locally, close and Firefox to successfully complete the installment or removal.

Note

  • If Firefox is open, a popup will appear asking you to close the browsers
  • The Ignore button will force close Firefox and continue with the installation process

Popup asking to close IE/Firefox

Installation Process for Batch

Steps to install:

  1. Open Extension Installation from the console https://console.walkme.com/
  2. Select the All-in-One Installer tab 

  3. Click on the ? in the upper right hand corner to access help and additional installation options
  4. After everything was modified as expected, you can go ahead and deploy!

Uninstalling

Windows

Once the AIO is successfully downloaded, you will have one added application in Programs and Apps.

  • WalkMe All-in-One Installer

Removing the WalkMe All-in-One Installer will remove the extensions installed on the following browsers in one click: Firefox, Chrome, and Edge.

Mac

To uninstall:

  • The pkg file you will need to run the following command in Mac terminal with admin permissions:
sudo ~/walkme/removeWalkmeExtension
  • The Mobileconfig file will need to go to systems settings-> device manager-> and remove the configuration profile

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