WalkMe’s All-in-One Installer makes it easy for IT teams to widely deploy the WalkMe Master Extension across all browser types with a single installer file. The All-In-One Installer helps new users complete the Mass Deployment process with ease, embracing the DAP revolution, it aims to offer a simple installation through a single MSI, allowing cross-browser use and minimizing deployment errors or malfunctions.
How It Works
The All-In-One Installer involves a single file based on your customers Master Extension. It simply needs to run by you or your IT representative and it will install on the relevant computer.
- In order to properly implement WalkMe using the All-In-One (AIO) installer, the following conditions should be met:
- Master Extension must not be previously installed for any of the browsers, whether it was installed manually or through Mass Deploy (Must for Internet Explorer).
- If a Master extension is installed on any of the browsers, please make sure to have it removed prior to installing WalkMe using AIO.
Internet Explorer and FireFox should be closed while installing or uninstalling AIO.
- If not, the end user will be required to take action by the installer, which can cause confusion and possibly canceled by the end user.
- It is recommended that the installation will be done while the computer is starting.
WalkMe Professional service provides the unique download link according to your unique selected settings, to your IT representative. The download page looks like:
- Some recommended practices to follow when using the All-In-One are:
Internet Explorer and Firefox must be closed in order to successfully complete All-In-One installment or removal. If either is open, the following pop-up will show up on your computer asking to close IE/FF.
- If both are open, the end user will get this pop up twice (one for IE and one for FF).
Ignore Button – Will force close IE or FF and continue with the installation process.
Cancel Button– Will cancel the installation or removal process without any effect on your machine.
Retry Button – Will try to run the process again, without any forced action on IE or FF. You will have to manually close both of the browsers for the process to continue.
Mass Deploying with GPO
When mass deploying All-In-One with GPO, the following two conditions will be needed in order for the policy to be in effect:
- Computer→Configuration→Administrative Templates→System→Logon→ Always wait for the network at computer startup and logo.
- Computer→Configuration→Administrative Templates→System→Group Policy→ Specify startup policy processing wait time: Set to 120