Updated on March 15, 2021
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The following URLs are WalkMe access requirements for EU users only, if you are not an EU user, please see this article.
Required Domains for the WalkMe Editor and Insights
The WalkMe Editor and WalkMe Insights are modules where you can manage your WalkMe Solutions and view data gathered on-site and WalkMe usage. In order to access these modules, make sure to have the following domains whitelisted by your IT team:
- https://eu-cdn.walkme.com
- https://eu-playerserver.walkme.com
- https://eu-ec.walkme.com
- https://eu-papi.walkme.com
- https://eu-editor.walkme.com
- https://eu-analytics.walkme.com
- https://eu-insights.walkme.com
- https://eu-rapi.walkme.com
- https://eu-api.walkme.com
- http://d27zb0m07iyic6.cloudfront.net
- https://dzjsfasj4n94t.cloudfront.net
- https://eu-dap.walkme.com
- https://eu-editorsite.walkme.com
- https://s3-eu.walkmeusercontent.com
- https://eu-insights-reports.walkme.com
- https://eu-portal.walkme.com
- https://eu-auth.walkme.com
- https://eu-console.walkme.com
- https://eu-ec-playback.walkme.com
Required Domains for Viewing and Playing WalkMe (End Users)
In order to view WalkMe content as an end-user, the following domains need to be whitelisted:
- https://eu-cdn.walkme.com
- https://eu-playerserver.walkme.com
- https://eu-ec.walkme.com
- https://eu-ec-playback.walkme.com
- https://eu-papi.walkme.com
- https://dzjsfasj4n94t.cloudfront.net
- https://d27zb0m07iyic6.cloudfront.net
Please ensure your browser is set to 100% Zoom Level (recommended) when working with the WalkMe Editor. Anything below or above this can cause issues with the Editor and problems with your player.