Content Manager in Workstation Console

Last Updated August 7, 2022

Brief Overview

A management interface for Workstation is available in the WalkMe Console. Workstation system can be created from the Workstation Console App for all admin users on accounts that do not have Workstation yet. Console users can also manage what integrations to enable on Workstation.

This article explains the Content Manager page.

Content Manager

The Content Manager page is very similar to the Menu Organizer page available for all web-based WalkMe systems. For more information on the Menu Organizer, see this article.

Additional capabilities of the Workstation Content Manager page include the ability to copy over items from other existing systems under the account.

A new drop-down is available for selecting which system to view items for. Selecting a different system will refresh the content side pane.

When selecting an item from another system to be published in the Workstation menu, it will be copied over to the Workstation system while also updating it to be included in the menu.

Limitations:

  • Only Resources, Videos, and Articles are supported to be copied from other systems.
  • Onboarding Tasks and Smart Walk-Thrus are not supported.
  • Segmentation is not copied over.

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