What do I do if I have a single page app (SPA)?

Issue

I received a message that my site is a single page application (SPA). What do I need to do?

Solution

WalkMe works by identifying when a page refreshes. If your site is a single page application (SPA), it means that the site does not use traditional page refreshes to transition from page to page.

To resolve this issue, please contact WalkMe Support.

If needed, they will be able to enable a SPA feature for your account or advise you on additional steps to take. Enabling the SPA feature often resolves issues where steps will not play or WalkMe content does not appear.