What do I do if I have a Single Page App?

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Issue

I received a message that my site is a Single Page Application. What do I do?

Solution

WalkMe works by identifying when a page refreshes. If your site is a Single Page Application (SPA), it means that the site does not use traditional page refreshes to transition from page to page.

To resolve this issue, please contact support. They will be able to enable a SPA feature if necessary or advise you if further steps are required. Enabling the SPA feature often resolves issues where steps will not play, or any other WalkMe App based on an element does not appear.