Issue I’m trying to add a sub-user to our main Editor account, but I’m receiving an error saying the user already exists. Solution It’s possible that the user you are trying to add may...
Question How can I test whether my Self-Hosted deployment has been configured successfully. Answer Follow these steps: Complete all steps from WalkMe Self Hosting. Create a Test.txt file and place it in the WalkMe folder. Copy...
Issue I received a message that my site is a Single Page Application. “This is a single-page application. Please contact support@walkme.com to enable the Single Page Application feature on your account.” What do I do?...
Issue How do I reset my support website login credentials? Solution Your Support Website credentials are the same as your WalkMe Editor credentials. In order to reset your Support Website password, you must reset...
