Brief Overview WalkMe supports the following types of BBcode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a Resource, Redirect to a Survey Click here Click here Click...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyboard or right clicking and selecting the Inspect icon Click...
General Guidelines Regex should be as specific as possible, but also general enough to work on different pages. To achieve this balance, use customer-specific prefixes. Example: URL: walkme.my.salesforce.com Regex: .*walkme.my.salesforce.com.* instead of .*salesforce.com.* The...
Optimize your system in real time to continue building on cross domain iFrames.
The article explains how to access the DevTools feature via the Editor.
Issue WalkMe content is not loading within an iFrame. Solution Follow the steps below to determine whether the iFrame is cross-domain or same domain. How to Check an iFrame's Domain to see if it...
Issue I want to segment by content by operating system. Solution You can use the “navigator.userAgent” variable to segment between different versions of Windows and Mac OS. To find the value of the operating...
Issue Can I use files from Google Drive as Resources? Solution Yes, but you need to make sure the correct permissions are set on the documents and files you are trying to add. For...
Issue How do I reset my WalkMe login credentials? Solution Your help center credentials are the same as your WalkMe Editor credentials. In order to reset your help center password, you must reset your...
Question How do I disable WalkMe? Answer Snippet Rather than removing the snippet from your website's HTML, follow these instructions below: In your Editor, click on the settings icon on the top right corner...