Brief Overview

The auto-toggle method is the recommended way to implement WalkMe Multi-Language on your website or platform. This method involves WalkMe detecting a language variable on your website to determine which language WalkMe text should appear in.

The following steps take you through implementing auto-toggle.

How It Works

1. Find Your Language Variable

On external websites, you should implement the JavaScript function walkme_get_language on your website, and this function will return the Language Custom Identifier(s) you specified in the admin.walkme.com during the initial language setup.

In order to implement the walkme_get_language function, you must first have a language variable at the window level that detects the end-user's language. Ask your IT team for the following:

• Language Variable Name
• Language Variable Outputs

2. Create Your Multi-Language Code

1. Copy the following code to a Text Editor:
   • Note: The highlighted text should be replaced with your own values

   • <script type="text/javascript">
     window.walkme_get_language = function (){
     if (window.langCode)
     {
     if (window.langCode == 'EN') {
     return '';
     }
     else if (window.langCode == 'FR') {
     return 'FR';
     }
     else {
     return ''
     }
     }
     }
     </script>
     

2. Change the language variable name (in the example above its window.langCode), to the language variable name your IT team created
   • We will use window.langvar as our IT team's variable name throughout this example
   • The result looks like this:
     <script type="text/javascript">
window.walkme_get_language = function (){
if (window.langvar)
3. Define your default language:
   Where the example above says this:

if (window.langCode == 'EN') {
return '';
}

change it to this:

if (window.langvar == 'EN') {
return '';

• Change the variable output for whatever language you have set as default (in this example EN is our default language)
• The return function should be left blank for the default language or be the Language Custom Identifier found in the insights.walkme.com ACCOUNT tab

Your final result should look like this:

<script type="text/javascript">
window.walkme_get_language = function (){
if (window.langvar)
{
if (window.langvar == 'EN') {
return '';
}
else if (window.langvar == 'FR') {
return 'FR';
}
else {
return ''
}
}
}
</script>

3. Add The Multi-Language Code to Your Website

1. Copy your completed code
2. Open the head tag for your site
3. Paste the Multi-Language code on every page

In order to function correctly, Multi-Language code must be placed in the head tag of every page on which WalkMe will appear.