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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
System management lets you configure and manage individual systems. From a single system, you can control environments, extension URLs, user access, language detection, data collection, accessibility, and building preferences.
To access a system in the console:
How It Works
On the Systems page you can view and manage all systems associated with your account. Once you select a system you will be able to manage all of its settings and tabs will be available:
Environments
Deployment (was Extension)
WalkMe Products
Users Management
Multi-Language
Data Settings
Accessibility
Building Settings
The Environments tab lets you set up and manage the deployment environments for your system. Two default environments — Production and Test — are created automatically and can't be renamed or deleted. You can create custom environments and copy their deployment snippets for use in your build.
This lets you configure the URLs your extension uses per environment. Each account includes one extension automatically. New systems are added to it but remain inactive by default.
View and manage your WalkMe product entitlements for a specific system.
View and manage the users and groups assigned to your system. Users can be assigned to groups, and roles apply across all systems — not per system.
The Multi Language tab lets you select how WalkMe identifies the language of your site. This determines which language version of your WalkMe content is shown to users.
Select how WalkMe detects the language of your site and displays the correct content to your users.
Set the site language detection method:
Data Settings
Data settings let you define how WalkMe collects data about your users. UUID and data collection settings apply separately for Web and Mobile Web platforms.
Turn on accessibility at the system or account level. Turning it on at the account level means any new system you create will have accessibility turned on by default. This doesn't affect existing systems.
Turn on AI Authoring to enable you to create and modify WalkMe content by describing what you want in plain language, instead of building it manually.
AI Authoring