Brief Overview
The Deploy Desktop page in the Menu Console enables organization-wide installation and deployment of the desktop menu on users' machines.
Deployment Steps
Activation required
Before you can deploy the WalkMe Menu, you must create and activate a Desktop/Mobile system in the Admin Center
This step is required for the menu to appear and for the Deploy page to be available in the console
Step 1: Validate
The validation checklist ensures that the desktop menu can be deployed in your organization.
Review the checklist with the relevant stakeholders, which likely include your IT team and check the box once a condition has been confirmed.
Hover over the checkbox to see who from the company confirmed each of the conditions.
Hover over the condition or click on the down-arrow to expand the description of the condition.
Add a comment to leave a note under the conditions and click "Save comment".
Step 2: Deploy
Click Send Invite to send an email invite to your IT team. This will give them access to the page so that they can help with deployment
Download the JSON file
Choose which location is compliant with the organization policy, and place the settings file there:
Operation system
Installers
Settings File Path
Description
Example
Windows
.msi, .exe
<installationDir>.. or %localappdata%
One folder above the installation path
C:Program FilesWalkMe
Windows
.msi, .exe
%ProgramW6432%WalkMe
Program files, in WalkMe folder
C:Program FilesWalkMe
Windows
.msi, .exe
<system drive>..WalkMe
WalkMe folder in system drive
C:WalkMe
macOS
.pkg
/Users/Shared/walkme
4. Enable your IDP in the Admin Center if standard or gradual mode was selected on the configuration step
WalkMe Desktop/Mobile Menu Installation and Settings Files
The WalkMe Menu now supports three login modes — Lite , Gradual , and Standard — giving organizations more flexibility in how users access content on the desktop menu.
Learn more about login mode configuration here:
Login Mode
Step 4: Download
On this screen, download the installers for each of the operating systems (Windows and MacOS) within the organization.
Windows
There're three types of the Windows installers - download the installer that best suits your needs:
System Installer :
Preferred installer for mass deployment
Downloads a machine wide installer in a MSI file
Installs the desktop menu for any user on sign in
User Installer :
Downloads an EXE file that installs the desktop menu for the user that's currently logged in into the computer
Does not require user to sign out and in again after the installation
Not viable for scenarios where different users use the same machine, like kiosks
Good for piloting the desktop menu or testing it on a single machine for a specific user
Machine Installer :
Downloads an MSI file that installs the desktop menu for any user on that machine
A centralized installer placing the application in / program files / folder
Auto-updates are disabled by default
Useful for virtual desktops or when several users share the same profile
MacOS
Installer:
Downloads a PKG file that installs the desktop menu for all users on the machine
Supports only MacOS Intel processors
Used for both mass deployment and pilot testing
Mobile
The Mobile app can be downloaded via App Store or Google Play.