Lock Orientation in Mobile

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Brief Overview

Accounting for various device dimensions can be tricky with precise design requirements. Some designs are best fitted for a specific orientation.

To account for these scenarios and prevent poor user experiences, we’ve added the ability to lock the orientation of a WalkMe campaign. This means that if a design is meant for a specific orientation, you can now prevent it from being viewed in another.

You can lock these orientations based on your needs:

• Portrait: For designs like images, shapes, etc.
• Landscape: For designs like  videos, shapes, long text, etc.

Limitations: Supported from SDK 2.14.0 for both iOS and Android.

Lock Orientation in the Console

In the Mobile console:

1. Go to My Campaigns.
2. Click the relevant campaign to display the visual editor. 
3. Go to the Format panel > Properties > Appearance >  Lock Orientation.
4. Choose between the following options:
   1. None – Campaign will rotate freely with device rotation.
   2. Portrait – Campaign will be locked in portrait orientation.
   3. Landscape –  Campaign will be locked in landscape orientation.
5. Click Save.