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Mobile: What Are Captured Items (Elements and Screens) and How Are They Used?

Updated on July 24, 2018
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Brief Overview

Elements are any part of your app’s UI, and Screens are pages in your app that you name and can then use to set where your Campaigns appear in your app. Elements and Screens are useful tools for tailoring and situating your Rule Based Goals and audience segments.

You can capture Elements and screens in your app in your app’s WalkMe Power Mode for use in Segmentation and Rule Based Goals.

The Elements and screens repositories can be viewed and edited in your Mobile Console in SETTINGS > App Settings:

Use Cases

Captured items’ use cases include the following:

  • Create more effective audience segments for your app by taking your app’s Elements and screens into account.
  • Create Rule Based Goals that are based on end-user interaction with your app.

Elements and Screens in the Mobile Console

Once you’ve captured an Element or Screen, it will appear in the Mobile Console under SETTINGS > App Settings > SCREENS, or SETTINGS > App Settings > ELEMENTS. 

From here, you can delete screens or Elements (if they’re not currently in use in a Goal or segment), check which Goals or segments are currently using a given screen or Elements, or, in the case of screens, check which variable name is associated with which screen, and alter the variable name if needed.

Element and Screen Tracking

Starting from WalkMe Mobile SDK version 1.9.0, the WalkMe Mobile SDK tracks captured items and reports to the Mobile Console as they are identified. For each captured item, you can see the date when it was last tracked in the most up-to-date app version, and by clicking on the tracking information, you can also see a list of when the Element or screen was last tracked in each app version.

Tracking information is a good troubleshooting tool to understand the discrepancy between your different app versions and how a captured item is being tracked in each of them.

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