Mobile: What Are Walk-Thrus and How Are They Used?
Brief Overview
WalkMe Mobile Walk-Thrus are an interactive way to lead your app's end-users step-by-step through app processes:
Since navigating from one place in a mobile app to another is more straightforward than on a website, WalkMe Mobile Walk-Thrus are best used to guide end-users through complex processes, or to drive end-users' attention to specific areas (as opposed to providing navigation assistance alone).
Use Cases
Walk-Thru use cases include the following:
- Help end-users complete processes, such as setting up payment methods, properly filling out forms, etc.;
- Promote feature adoption by directing end-user attention to features;
- Highlight easy-to-miss features with spotlights;
- Validate end-user input on forms (currently only on native iOS).
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