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Notes let you add information about individual WalkMe items directly in the editor. They're visible to builders but never appear to your users, making them a useful tool for collaboration and documentation.
Notes are available for Smart Walk-Thrus, launchers, SmartTips, ShoutOuts, surveys, SmartTip sets, Shuttles, and onboarding tasks.

Notes can be added when you first create an item or at any point afterward from the Notes tab in the item's settings. Once added, the note is visible in the editor when hovering over the item. Notes also appear in screenshots for Smart Walk-Thru steps and launchers, so if you export screenshots as PDFs to share with a stakeholder before publishing, notes can provide additional context.
Select the + Add icon in the header of the item's settings.


Note are also visible in the screenshot of a step or launcher.

Smart Walk-Thrus: Build out the basic steps first, then use notes to record the modifications and advanced features you plan to add afterward.
Flow steps: Use notes to explain why a feature is needed or to document complicated rules.
Launchers: Add notes to record segmentation and goals that you or a teammate can come back and apply later.