Issue Recorder
Last Updated April 9, 2024
Brief Overview
The new WalkMe Issue Recorder enables builders to open support tickets directly from the Flow Tracker.
Users can include a video screen recording of the issue reproduced, with audio if the builder chooses to, as well as detailed logs.
How to Access
Screen & log recorder is available from the Flow Tracker in the Preview mode.
How to Use
- In the Flow Tracker, click the Record Issue button
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Choose whether you want to Record screen and logs or Record logs only
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Turn on or off the Microphone Audio toggle
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Click Start Recording
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The browser will ask you to allow recording the current tab
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Click Allow
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If Microphone Audio is on, click Allow
- Click Start Recording
- Click the Red button to finish recording
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Add a short title and description of the issue
- Click Submit
- Click Close
Demo video
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