< Back
Welcome to the WalkMe Help Center

Please login in order to continue:

Reset password Reset EU password
Work flows better with WalkMe
Work flows better with WalkMe.
Search for anything

Terminating Support for Older Versions of the Editor

Last Updated January 10, 2025
Share Article Copy link to clipboard
Applies to:
WalkMe for Customers WalkMe for Employees SAP Premium Desktop WalkMe DAP Canada FedRAMP

By December 31, 2025, editor versions lower than 5.0.0 will stop being supported. It is highly recommended to switch to the latest version.

Brief Overview

Starting January 2024, WalkMe has stopped providing support for older versions of the editor (4.15.9 and lower).

Here are the key outcomes resulting from this decision:

  1. We will no longer address support tickets related to older versions. Users will be asked to upgrade to the latest version of the product instead.
  2. Bugs related to old versions will not be handled by RnD
  3. New features might not work as expected in old versions
  4. Using an unsupported version may expose users to potential security risks
Note

It's highly recommended to switch to the newest version to enjoy all the latest changes and improvements. With the new version being deployed, the older versions might not work as expected.

Versions

Download the latest editor version

Read more about installing WalkMe Editor:

Install the WalkMe Editor

Was this article helpful?

Yes No
Yes
No
Thanks for your feedback!
Applies to:
WalkMe for Customers WalkMe for Employees SAP Premium Desktop WalkMe DAP Canada FedRAMP

Related Articles

Be part of something bigger.

Engage with peers, ask questions, share ideas

Ask the Community
×