WalkMe Services Overview

Last Updated April 3, 2026

Brief Overview

Become a self-sufficient WalkMe product expert. Whether you're discovering new features or need guidance on a product, WalkMe's enablement programs and services can help.

From initial onboarding to deployment and adoption of new features and platforms, WalkMe Services provides proven methodology, technical expertise, education, a collaborative community, and more. Explore the offerings available as you begin your WalkMe journey.

Get Started with WalkMe

New to WalkMe? The onboarding app walks you through your first steps — from setting up your account to building your first solution.

WalkMe Onboard

Your WalkMe Team

Your first point of contact during onboarding and as you build your business solutions. Depending on your chosen services package, your team may include an Account Manager, Digital Adoption Consultant, and a Solution Engineer.

WalkMe Onboarding Process Overview

Digital Adoption Institute

The Digital Adoption Institute is the builder training and certification service provided to WalkMe customers. Learn how to build with WalkMe and strategically solve problems by creating smart solutions. Go to the Digital Adoption Institute

WalkMe Compass

WalkMe Compass helps you and your team get started with the WalkMe Editor and platforms. Throughout the implementation process, WalkMe features provide ongoing guidance, tips, and links — right when you need them.

Editor Help Menu and Walk-Thru Guidance (Permalinks)

WalkMe World Customer Community

The WalkMe World Customer Community is a platform for WalkMe customers to share ideas, ask questions, and connect with other innovators.

WalkMe World Customer Community

WalkMe Support Team

Our team of specialized WalkMe professionals is ready to help with anything you need — from how-to questions to technical requests.

WalkMe Support

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