Brief Overview WalkMe allows setting a Timezone in Insights with which all data will be displayed. Choosing the right timezone aligns the data in a way that is clearer and more accurate, and allows...
Brief Overview When building your WalkMe Solutions, consider how you would like to collect data about your end users. For example, when you look up progress or usage supports in Insights, would you like...
Brief Overview Once you have enabled Session Playback collection level, Insights begins collecting every user interaction with your platform and converting them to replayable session recreations, known as Session Playbacks. In the event that...
Brief Overview By default, WalkMe does not collect any data inserted into input fields. If you want to collect input fields for Digital Experience Analytics (DXA) and Session Playback mode, this can be configured...
Brief Overview Traffic Management settings enable you to prevent Insights from recording any unwanted sessions. This only applies to Session Playback collection and does not reflect on the collection of data via WalkMe Engagement...
Brief Overview WalkMe allows you to disable the collection of properties that might contain personally identifiable information (“PII”). How it Works Steps for accessing your privacy settings To access your current security settings, please...
Brief Overview For SaaS companies who sell into accounts, who require more specific data relevant to track user groups (I.e. accounts) in the aspects of engagement and adoption within Insights, the Accounts Based Analytics...
Brief Overview Controlling Digital Experience Analytics (DXA) (previously known as UBT) data collection is an important part of understanding User Experience in Insights. Using this feature, you can now control the collection of Digital...
