Welcome to the WalkMe Help Center

Please login in order to continue:

Work flows better with WalkMe
Work flows better with WalkMe.

Segmentation, Goals and Filters (5)

  • Last Update June 3, 2024

    How to Segment the WalkMe Widget

    Issue How can I get the WalkMe Widget and Menu to appear only on specific pages or to a specific group of users? Solution Like other WalkMe content, the widget and menu can be...

  • Last Update September 4, 2020

    Permalink Isn’t Working

    Issue My WalkMe permalinks are not working as I expected. What's the issue? Solution There a few different causes that can attribute to failing permalinks: The permalink parameters are not being preserved The permalink...

  • Last Update June 25, 2024

    My Goals Are Not Being Reached

    Issue When I'm testing my Smart Walk-Thru goals, they don't show as being completed in the Flow Tracker even though I completed the relevant action. What is the issue? Solution There are a few...

  • Last Update May 28, 2024

    Auto Play Not Working

    Issue I configured my Smart Walk-Thru to play automatically but it is not playing when I expect it to. How do I fix this? Solution There are a few reasons why a flow will...

  • Last Update June 25, 2024

    What’s the difference between segmentation and Auto Play?

    Issue What's the difference between segmentation and Auto Play? Solution Segmentation Segmentation allows you to make WalkMe content visible only to specific users, user types, or pages on your website. For example, you can...