Spring ’25 Product Release
Product spotlight: See what's new at WalkMe!
2025 is already off to a strong start, with our second quarterly release bringing significant innovations in digital adoption. This quarter, you will get access to powerful new capabilities that will unlock:
- More scale. Easily collaborate on Stories by sharing your workflows with advanced controls, and edit confidently with version history.
- More control. All your funnels have been copied to Flow Analytics in the Console for better visualization, and you can dive deeper into processes by adding tracked events to your flows.
- More productivity. Our AI remembers key interactions to offer smarter suggestions. AI Chat routes questions to the right assistant and keeps conversations flowing across apps.
Want to see it in action?
Join us for our product release webinar on June 3rd at 11am EST to see these new innovations live!
Ready to dive in and explore the latest updates? Let's get started!
More scale
Collaborate more easily on workflows with Stories
Haven't tried WalkMe Stories yet? WalkMe Stories is our new Console app built to capture your workflows and speed up your DAP projects. Just hit record, and your clicks turn into living, annotable guides.
Now, it's even easier to collaborate on your workflows. Share your stories with the right people using smart permission controls—like view or edit access—based on user role settings. Plus, edit confidently with automatic version history tracking every change.
More control
Gain deeper insights in the Console—It's time to switch
You read that right—all the funnels you built in Insights Classic are now available in the Console, right inside Flow Analytics. No need to rebuild or migrate anything—they're just there, ready and waiting. Even better, you now have access to enhanced visualization options, letting you break down insights by user type, location, device, and more—so you can explore your data your way.
Still working in Insights Classic? Now's the perfect time to switch with confidence. Flow Analytics in the Console supports tracked events, allowing you to easily track any meaningful event on your website or application. For example, sales managers can track whether reps are consistently adding notes or next steps in the CRM, helping ensure deals stay on track and managers have clear visibility into pipeline progress. And you can now filter by environment—test, production, or custom—making it easy to validate your setup by visualizing data instantly before going live.
Experience a smarter, faster way to build
The editor is now more intuitive and visually engaging, with refreshed screens for launchers and SmartTips and enhanced functionality. Switch to the new experience by clicking the banner in the editor and enjoy improved guidance to boost content performance.
More productivity
Always-on AI assistance: like a (really smart) second brain
Ever wish your memory could keep track of what matters—and bring it up right when you need it? Now your AI can. The WalkMe Action Bar follows users as they work across apps and workflows, and now lets them save key information in Memory—so the AI can recall it later and deliver more relevant support. For example, if a user saves a customer's onboarding status and goals, the Action Bar will resurface that context when launching a success plan or drafting follow-up communications.
And it does not stop there. Our proactive AI assistance is more engaging—serving up follow-up actions that guide users from one task to the next. Imagine, for example, the Action Bar alerting an HR manager that completion rates for mandatory training are low, and recommending the launch of a compliance reminder workflow. And when more help is needed, users can launch a conversation in AI Chat, directly from the Action Bar, to access more actions and full conversation history—so nothing gets lost along the way.
To make everything easier to use, review, and act on, the Action Bar now supports speech-to-text for users who prefer speaking over typing to engage with AI, and delivers content with enhanced formatting, including bold text, bullet points, and quotes so users can quickly spot key information.
On-demand AI assistance: Say hello to smarter conversations
Our AI Chat just got way smarter. Until now, users could choose between asking a public AI, like ChatGPT, or accessing your company's internal AI. Now, they can just ask a question, and AI Chat will automatically route it to a public AI or pull the answer straight from your company's knowledge—whichever is best for the job.
Plus, with context that follows you, your conversation moves across apps with you. Start a chat in one app, continue in another—no need to repeat yourself.
Seeing is believing. Join us live for demonstrations.
Witness firsthand as our product experts demonstrate how WalkMe's newest innovations take DAP to new heights, offering you more productivity, control, and visibility across your digital adoption initiatives.
You'll see:
- Stories: Easily document, share, and edit workflows with WalkMe Stories — complete with permissions and version history.
- Enhanced analytics: Get deeper insights in Flow Analytics in the Console, now with all your funnels and tracked events support.
- Contextual AI assistance upgrades: Boost productivity with AI that understands your intent, remembers what matters, and gets smarter with every interaction.
Join us for the exclusive chance to hear directly from the product creators themselves, ask questions, and get practical guidance on using DAP to improve your workflows.
When: June 3rd, 2025 | 11am EST.
Beta programs
We're excited to continue offering early access programs this quarter, giving you the opportunity to try our latest innovative capabilities before they are released. Check out our beta program page for more information.
Bonus! API-based integration coming in beta this release
Imagine automating workflows using data from any app — not just the one on screen. For example, writing an email and instantly pulling in a ticket ID or opportunity link with one click. Or submitting expenses while browsing your calendar. Our new Integration Center in the Console will offer dozens of pre-built API integrations with apps like Salesforce, ServiceNow, and more. We're launching a beta to help you automate even more with ActionBot. Want early access? Join our beta program today!
That's a wrap for the Spring '25 product release
All product updates are available starting May 12th, 2025. Rest assured, your current implementation will remain unaffected by the updates until you publish again. For the full list of all items released, including minor updates and bug fixes, visit our release notes.
Stay tuned for more updates next time!
Let's stay connected!
- Learn from and engage with other DAP professionals ➡️ Join the WalkMe Community
- Stay on top of what's new! ➡️ Subscribe to our Release Notes
Issues with receiving new updates?
For customers that run WalkMe on their local servers, reach out to your Customer Success Manager or WalkMe contact to learn how you can gain access to these new features.