California Custom Templates

Last Updated May 20, 2026

Brief Overview

California Custom Templates are CSS templates that can be applied to the default California balloon in the WalkMe Editor. Templates can be applied globally across your system or to an individual Smart Walk-Thru step.

Global templates affect balloon steps, popup steps, and surveys.

Available templates: Atlas, City, Cloud, Friday, Horizon, Lagoon, Night, Ocean, Twilight.

Atlas

City

Cloud

Friday

Horizon

Lagoon

Night

Ocean

Twilight

Applying a Template Globally

  1. Open the editor settings
  2. Select Customize content style
  3. Go to the Balloon tab
  4. Select Change Design
  5. Choose an available template
  6. Select Save

Applying a Template to a Single Step

  1. Open a Smart Walk-Thru step
  2. Open the Interaction Panel
  3. Select Change Design

  4. Choose an available template
  5. Select Done
  6. Select Save

Note

Applying a template to a step that already has custom CSS or custom BBcode may overwrite the existing styling.

Resetting a Template

Reset globally

  1. Open the editor settings
  2. Select Customize content style
  3. Go to the Balloon tab
  4. Select the Reset Design icon
  5. Select Continue in the popup
  6. Select Save

Resetting an individual step

  1. Open the Smart Walk-Thru step
  2. Open the Interaction Panel
  3. Select Reset Design
  4. Select Continue in the popup
  5. Select Done
  6. Select Save

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