Assets Library

Last Updated April 3, 2022

Brief Overview

The Assets Library provides a quick and efficient way to upload/host/delete a file (image, video, etc) and then add this to a deployable by using the link during the build and customization of your app.

Use Cases

  • Upload and host your own assets on WalkMe servers then use them across WalkMe apps.

How it Works

Supported file types

The assets library currently supports the following file types and sizes:

  • Image: .JPG, .JPEG, .PNG, .GIF, .SVG
  • Videos: .mp4, .WebM
  • Documents: .DOCX, .PPTX
  • Audio: .mp3
  • Portable Document Format: .PDF


  • Unavailable to “Limited Users”
  • Max file size per type: 25MB
    • Possible to increase to 100MB – To request access please contact your Customer Success Manager.
  • 1,000 files total per Editor account
  • 1GB storage capacity per Editor account
  • .DOC & .PPT files are not supported
  • Spaces and special characters are not supported.
  • When naming a file, do not use blank spaces. if blank spaces are needed, please use an underscore, as leaving blank spaces will cause the link created to have spaces, causing the link to break.
  • Naming convention:
    • Special characters not supported

Accessing the Assets Library

To access the assets library, simply click on your user icon in the Editor, the drop-down of the available options will open and then click on “Assets Library”

Upload File

Upload a file and host if on WalkMe servers by clicking on the upload button:

File Overwrite

If a file is uploaded that already exists in the library (same name and type), you will be prompted to Cancel, Keep Both, or Replace.

Sorting Files

You can sort files inside the Assets Library according to the following:

    • Recently Uploaded
    • A to Z
    • Z to A
    • Type

Delete Image and Copy URL

Click on your Asset file in the Library and select on for the following icons to remove that file permanently or to copy the URL for later use in your apps.

Tips and Tricks Video

To see more Tip Tuesday videos on WalkMe World click here.

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