Create & Edit TeachMe Courses

How It Works

You can build courses for TeachMe on the WalkMe Console (console.walkme.com/teachme) where you can also view your TeachMe Analytics.

Course Items

Courses are made up of lessons, which are organized within a Course Outline. Each Lesson is made up of items that you drag and drop into the relevant lesson. It has a similar functionality to the WalkMe Menu Organizer. 

Before we get started on Course creation, let's first review the items you can use for your course:

1. Smart Walk-Thrus - Guide your learners through a process with hands-on experience. 
   • Smart Walk-Thrus must be previously created in the editor in order to add them to a lesson.
2. Resources (Articles & Videos) - Link to necessary articles and videos.
   • You can use previously created resources from the Editor or create them directly from the TeachMe dashboard (see below: Step 2) 

Create Course

Now that you have an idea of what creating a course entails, let's get building!

Step 1: Create New Course

From TeachMe:

1. Click + New Course.
   
   The Course Editing page displays.
2. Name the course.

Step 2: Create Lessons

We recommend that you categorize the different items by lessons within courses, rather than displaying each Item as a course in one long list.

From the Course Editing page:

1. Click Add Lesson.
2. Type the lesson name.
3. Drag relevant items from the Item List to the Lesson.
   • Items in the Item List are previously built in the Editor. This is similar functionality to building a Menu.
   • Items include: Smart Walk-Thrus, Resources (articles, videos)
   • You can add items directly from the Course Builder. Click here to learn more.

     It is possible to create new items directly from the TeachMe Course Builder.1. Click + in the bottom right corner of the Item List.
     2. Select the type of Item you want to create (Smart Walk-Thru, Video, Article).Smart Walk-Thrus - New Smart Walk-Thrus can only be created via the Walkme Editor. Once it is created in the Editor, you can click the "refresh" button on the Items List to see the new item on the new TeachMe Editor.Resources (Articles and Videos) - Create a new Article or Video via the Dashboard by completing the "New Article" or "New Video" form.

4. Click Save.

A course can have multiple lessons so repeat this step as many times as necessary.

Step 3: Set Goals and Progress

Goal Rules are evaluated once a course is opened. Goal completion is monitored after the user clicks on the specific learning item (i.e. the Smart Walk-Thru or Resource has been launched).

By clicking on the item itself, goals can be set to measure the completion or use of a Smart Walk-Thru or Resource, or use the Main Goal assigned to those items. Unlike Onboarding goal rules, TeachMe goal rules will be checked only after the user has engaged with the item.

From the Course Editing page:

1. Go to Course Outline.
2. Click the Item for which you want to set a goal.
3. Select the relevant item completion goal:
   • Item is completed
   • Reaching Item's goal
4. Click Save.

Repeat for all necessary Lessons.

Step 4: Choose Segmentation

It's important to make your courses available only to the relevant Segment of users.

Course Segmentation will apply to all the items/lessons within the course.

Segmentation for TeachMe items within a Course is set by the Segment originally applied to the Walk-Thru or Resource.

From the Course Editing page:

1. Go to Course Settings.
2. Under Target Audience, select the relevant audience(s) for this course - you can choose multiple segments.
3. Click Save.

Step 5: Configure Course Settings

Now that you have a Course Outline, let's configure your course for the learning experience.

Configuring a Learning Path

Courses can be configured to be completed in a specific order using the Learning Path settings. Turn both toggles ON to enforce a specific course order.

From the Course Editing page:

1. Go to Course Settings.
2. Under Learning Path toggle ON relevant settings:
   1. Enforce order of courses.
      • The next course will not be available until users complete the previous one. Course order is created on the Courses page.
   2. Enforce order of lessons/items in the Course Outline.
      • The next item/lesson will not be available until users complete the previous one. Lesson/item order is created in the Course Outline.
3. Click Save.

Change Course Image

You can replace the cover image of a course with custom images, which will be displayed to users who view this course.

From the Course Editing page:

1. Go to Course Settings.
2. Under Cover Image, upload image file.
3. Click Save.

Done! You made a course. Now let's add a quiz?