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User notifications are system-triggered email notifications sent to learners when key learning events occur, such as being assigned a course or earning a certificate. These emails help learners understand what action is required and stay informed about their learning progress. Each email notification can be enabled or disabled globally. When enabled, emails are sent automatically when the related event occurs.

Sends an email to a learner when they complete a course.
Why it's sent
Triggered when
A learner completes a course

Sends an email to a learner when they earn a certificate.
Why it's sent
Triggered when
A learner's certification status changes to earned

Sends an email to learners when new learning content is assigned.
Why it's sent
Triggered when
Learning content is assigned to an individual learner, or segment

Sends a reminder email to learners who haven't completed assigned learning content.
Why it's sent
Triggered when
The selected number of days has passed since assignment and the course is still incomplete.
You can choose when the reminder is sent:
