Brief Overview

Do you have a Smart Walk-Thru that branches into multiple sub-processes? Using Restart Smart Walk-Thru step allows your user to go through the same Smart Walk-Thru multiple times so you can reuse the beginning steps. In certain situations, this allows you to build more efficiently without having to duplicate a Smart Walk-Thru.

Upon reaching a Restart Smart Walk-Thru step, WalkMe checks all the Smart Walk-Thru's start points, and if none of the rules is true, it starts from the first step of your Smart Walk-Thru.

Use Cases

Restart Smart Walk-Thru step use cases include the following:

• Re-evaluate all your Smart Walk-Thru start points whenever necessary
• Guide users through complex, non-linear processes with numerous starts and stops using a single Smart Walk-Thru
• Build efficiently by using one Smart Walk-Thru for multiple sub-processes

How To Add Restart Smart Walk-Thru Steps

To add a restart Smart Walk-Thru step:

1. Click on the orange + Add icon at the end of your Smart Walk-Thru
2. Select Restart Smart WT