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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
Add a description and keywords to your Walk-Thru in the Search Ranking tab in the Walk-Thru Settings Menu. By using Search Ranking you can ensure that users will have be able to find the help they're looking for.
Consider adding keywords and descriptions to make your Walk-Thru easier to find in the Player Menu. When you add descriptions, they will appear in the Player Menu under the title of each Walk-Thru, making it easier for users to know which one they need. Text in the description will also act as search keywords.
To make your Walk-Thrus even easier to find, add keywords as well. These are words that users might think of regarding their specific need. For example, if you have a Walk-Thru for employees to request leave, users might search for Vacation, Sick, or PTO. Add these as search keywords so they will return the Walk-Thru as a result if the user searches one of these terms.