Workstation Bubble

Last Updated February 20, 2024

Brief Overview

The Workstation Bubble is a tool added by default to the home screen, which allows easy access to Workstation. Clicking on it will open the Workstation App.

The bubble is an easy drag & drop icon, which can be placed by the user in the  preferred screen location. It can either float on the screen, or snap to the side of the screen.

Bubble Customization

Customizing the bubble can be done in two levels:

Organization level

From the Workstation Branding page in the Console, admins can set the default bubble design for all users.

  • Color
  • Symbol (company logo)

User level

In Workstation SettingsPreferences, individual users can choose a emoji that will appear within the bubble.

Hide Controversial Emoji's

Some inappropriate emoji’s are now hidden from the emoji selection menu based on customer request

Unread Notifications

The red circle indicates how many unread notifications a user has.

Disabling the Bubble

Can be done in two levels:

Organization level

Turn off the Enable quick access to desktop widget toggle.

Note

If the bubble or bubble settings aren’t displayed, it might be disabled for your organization. Reach out to your Customer Success Manager or WalkMe admin for further information.

User level

  • Individual users can disable the bubble by going to SettingsPreferences
  • You can also click gear icon that appears when hovering over the bubble

Limitations

  • The Workstation Bubble is only supported on Electron, Version 1.0 (new design) or higher
  • Emojis can’t be disabled on the organization level

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