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Convert Smart Walk-Thru Steps to Auto-Steps

Last Updated October 6, 2025

Brief Overview

You can convert previously captured Smart Walk-Thru steps to auto-steps, or convert auto-steps back to regular steps. This feature helps you update or automate existing Smart Walk-Thrus without recapturing each step from scratch.

Converting steps allows builders to quickly move between manual and automated workflows—saving time, improving accuracy, and maintaining consistency across your Smart Walk-Thru processes.

Note

Converted auto-steps and regular steps are treated as new steps in analytics.

How to Convert Steps

Convert a single step

  1. Hover over the step you want to convert
  2. Hover over the Options menu (⋯)
  3. Select Convert to Step or Convert to Auto-Step, depending on the current step type
Tip

  • If a step can't be converted, the Convert option will be unavailable. You'll see a tooltip explaining why.
  • If the step isn't convertible at all, no conversion option appears.
  • When converting a Type trigger step, its title and description are added to the auto-step's value for easier editing.

Convert multiple steps

  1. Select one or more steps you want to convert
  2. In the footer of the editor, click the Convert icon (the icon varies depending on whether you're converting steps or auto-steps)
Tip

  • If you select both step types, only the relevant steps will be converted. The others remain unchanged.
  • When selecting a mix of supported and unsupported step types, a message appears explaining that only supported steps will be converted.
  • If none of the selected steps can be converted, the conversion options won't appear in the footer.

Technical Notes

Supported step triggers

The following step triggers can be converted to auto-steps:

  • ClickClick
  • TypeFill text
  • Specific list valueSelect list value
  • HoverHover
  • Swipe*Swipe

* Available for mobile web only

Unsupported triggers

The following triggers are not supported for conversion:

  • Next
  • Custom
  • BBcode
  • Delay
  • Page refresh
  • Any list value
  • Multiple
  • Peer

Unsupported step types

The following step types are not supported for conversion:

  • Peer steps
  • Popup steps
  • Flow steps
  • Page action steps

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