What is WalkMe?

Updated on March 15, 2021 Download PDFDownload as PDF

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. With WalkMe’s enterprise-class guidance, engagement, insights and automation platform, employees are more efficient and productive, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets and successfully guide their enterprise through digital transformation. 

WalkMe’s Digital Adoption Platform is an overlay on top of any enterprise system that makes it easier for employees to complete any task and use any system. With in-app guidance, automated processes and by analyzing the user’s digital journey, WalkMe engages with users at the exact moment of need and makes them more efficient and productive. Powered by artificial intelligence and machine learning, organizations are able to have full visibility into digital usage, allowing them to maximize the full value of their digital assets. 

As a pure software-as-a-service (SaaS) company, WalkMe offers a secure (ISO 27001 Certification), reliable, and scalable platform that will not affect site performance.

All WalkMe servers, databases, and storage are located in a top-tier and secure cloud network. In order to provide customers with the greatest flexibility, WalkMe utilizes Amazon Web Services (AWS).

For more information and terminology used in WalkMe, visit our official WalkMe Glossary!

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