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Welcome to the WalkMe Help Center
Basic information before you begin
Deploy WalkMe and manage implementation options
Best practices and technical information for building WalkMe solutions
Unlock AI’s full potential for your business
Account settings and features to simplify collaboration
Change the appearance of your WalkMe content
Collect, interpret, and leverage valuable data about your users and site
Best practices to operationalize and scale your digital adoption strategy
WalkMe Security documentation, reports, and certification for customers
Engage with peers, ask questions, share ideas
Insights Funnels help you understand your end-users' paths to successfully completing your WalkMe Goals.
Find instructions to download and install the WalkMe Editor and Editor Extension.
Smart Walk-Thrus simplify the user experience by providing on-screen guidance at the moment of need so that your customers can complete any task successfully.
Learn about the WalkMe Snippet Deployment Method.
Segmentation allows you to decide when to display your WalkMe content to your users using different “use cases” and to push items to specific users or to remove items fro...
We are in the process of upgrading the jQuery library used in your system to version 3.6.0. This upgrade is being implemented gradually, starting with non-production envi...
Brief Overview Frame is a designated space on the Visual Designer ShoutOut canvas which can be moved around and designed. Widgets can be added inside the frame. How to ...
Brief Overview Canvas is the body of the future ShoutOut created using the Visual Designer which gives the idea of how it will look on screen. Other elements - frames an...
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The AI Chat page in the console enables you to view and modify AI Chat configurations.
The gallery screens, available for launchers and SmartTips, allow you to manage and customize your content templates.
Learn troubleshooting tips for the "find element" related behavior.
Use these tips to troubleshoot condition rules related issues.
Brief Overview WalkMe supports the following types of BBCode in WalkMe balloons. Purpose Code Example Other comments Redirect to a SWT, Redirect to a R...
Issue Unknown Launcher/SmartTip is appearing in the environment and need to archive it Resolution Open the Developer Tools Console by pressing F12 on your keyb...
