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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
If you already know how to build a Launcher and want to know more - read this article to learn about strategies and methods we have found to be most effective at building easy-to-manage Launchers.
It's important to make sure everything you create has clear names, especially Launchers. There may be several similar Launchers in the WalkMe Editor. Making sure to use straightforward names will reduce confusion and make collaboration easier.
When it makes sense, customize the text of the icon to give more information rather than the generic "Walk Me Through" message. You can customize your Launcher's text and color without using any code.
Examples:
Launcher text should be self-referential and self-promotional.
Examples:
Locate the Launcher in the place where the user is most likely to need it, rather than in the cleanest location. For example, if a Smart Walk-Thru is guiding the user through the completion of a form, its Launcher needs to be at the top of the form, where the user begins filling the form out.
Launcher design should be influenced by the host website/application's design. Investigate the buttons of the site (radius, spacing, states, etc.) for clues on the design scheme.
Sometimes Launchers may appear on top of other elements when you want them to appear below. For example, you may have a Launcher on the page that also appears on top of the drop-down menu. To fix this, go into your Launcher's Selected Element tab and change the Z-Index value.
Z-index allows websites to layer items on the page and if your Launcher is blocking or being blocked, simply try changing the Z-Index in the WalkMe Editor. Find the Z-Index in the Display Conditions tab of the Launcher Options Menu.