How to Disable WalkMe?
Last Updated May 28, 2024
Question
How do I disable WalkMe?
Answer
Snippet
If you added a snippet to your website's HTML, instead of removing it you can follow these instructions to disable it.
- Go to the settings in the WalkMe Editor
- Select System settings
- Go to the Snippet tab
- Select the environment you want to disable WalkMe from using the Environment dropdown
- Turn off the WalkMe Enabled toggle
Extension
Users that have manually installed the WalkMe Extension can uninstall the extension by following these browser-specific instructions.
Chrome
- Click on the Extensions icon in your browser (it looks like a puzzle piece)
- Click on the options menu next to the WalkMe icon (it looks like a blue circle with "me" inside)
- Select Remove from Chrome
Edge
- Right click on the WalkMe icon in the top right corner of your browser (it looks like a blue circle with "me" inside)
- Select Remove from Microsoft Edge
Internet Explorer
- Go to the settings
- Select Manage Add Ons
- Right click on the WalkMe extension and click Disable
Safari
- Go to Safari → Preferences → Extensions
- Turn off an extension: Uncheck the box
- Uninstall an extension: Select the extension and click Uninstall
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