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Wait For Steps: Getting Started Guide

Last Updated September 8, 2021

Brief Overview

A Wait For is a Flow Step that will cause the Smart Walk-Thru to wait for a certain amount of time or until a certain condition is met before continuing. Using Wait For Flow Steps help ensure a smooth experience for your user.

 A Wait For Flow Step has several uses. Use a Wait For to wait for:
  • Amount of Time: Wait for a few seconds when a user reaches a new page so that they have time to look around before continuing the Walk-Thru
  • URL: Wait for user to reach a certain URL before continuing
  • On Screen Element: Wait for the page to display a certain field before continuing

The Wait For can be configured to wait for a specific time duration or use the Rule Engine to determine when to continue playing your Smart Walk-Thrus.

How it Works

A Wait For Flow Step can be added anywhere in a Smart Walk-Thru. When WalkMe gets to the Wait For, the Walk-Thru will wait to play the next step until a certain number of seconds has past or the associated rule(s) is/are true.

Adding Wait For Steps

To add this step to your Smart Walk-Thru, hover over the path where you would like to add the Wait For and select Wait For.

  1. In a Smart Walk-Thru, hover over the orange plus sign between two steps where you want to add a Connection Step.
  2. In the hover menu, select Wait For:
  3. You can choose to wait for a specific amount of time, or to wait until certain page conditions are met using the rule engine:
  4. When you have finished setting up the Wait For conditions, click Done.
  5. The Walk-Thru will resume as normal after the Wait For conditions (or the time limit) are met:
  6. After adding a Wait For, it will appear in the Smart Walk-Thru Map as an orange icon.

If you would like to delay the Walk-Thru until a certain condition is true, create a rule that identifies what the Walk-Thru should wait for. When the rule is true, the Walk-Thru will continue to play.

To create a rule, open the Wait For Flow Step, click Create Rules, and create a rule that identifies the condition to wait for.

Common Rule Types in Wait For Flow Steps include URL and On Screen Element.

Learn more about creating rules in the Rule Engine.

Make sure to change the name of the Wait For so that it is easy to tell what it is by looking at the Smart Walk-Thru Map in the Editor.

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