Building Smart Walk-Thrus (13)

  • Last Update April 12, 2020

    Skippable Steps

    Brief Overview A Skippable Step is a setting that a builder can apply to a step in a Smart Walk-Thru. When a step’s element isn’t found, if that step has been set to Skippable,...
  • Last Update February 17, 2021

    Auto Play: Getting Started Guide

    Brief Overview Auto Play is one of a number of methods used to increase user engagement. Auto Play can be used to provide guidance with a Smart Walk-Thru, play a relevant message with a...
  • Last Update December 3, 2020

    Automation Process

    Brief Overview An Automation Process is an automated Smart WalkThru that can run simultaneously while a visual Smart WalkThru (including balloon steps) is also running. Smart WalkThrus that run as Automation Processes must consist...
  • Last Update July 29, 2019

    Build a Smart Walk-Thru

    Build the Main Path Each Smart Walk-Thru should focus on a very specific task that needs to be accomplished by the end-user. Name your Smart Walk-Thru something informative so that your users understand what...
  • Last Update February 14, 2021

    Auto-Steps: Getting Started Guide

    Brief Overview Why make your users complete repetitive tasks when you can simply automate them? With Auto-Steps, you can easily automate numerous tasks for your users, saving them time, and improving their user experience....
  • Last Update May 18, 2020

    Start Points

    Brief Overview Start Points are a feature in Smart Walk-Thrus that make sure users can start from the right step. Using Start Points help create a seamless experience for your users. Users may not...
  • Last Update December 21, 2020

    Wait For Steps: Getting Started Guide

    Brief Overview A Wait For is a Flow Step that will cause the Smart Walk-Thru to wait for a certain amount of time or until a certain condition is met before continuing. Using Wait...
  • Last Update December 21, 2020

    Error Handling: Getting Started Guide

    Brief Overview Error Handling Groups are a feature in Smart Walk-Thrus that allow you to create additional steps that will appear when a user encounters an error. Using Error Handling Groups help to make...
  • Last Update December 21, 2020

    Splits: Getting Started Guide

    Brief Overview Splits are a kind of Flow Step in Smart Walk-Thrus that allows you to build variations in your guidance. A Split will create a new branch off of the Main Path where you...
  • Last Update December 21, 2020

    Page Actions: Getting Started Guide

    Brief Overview Why make your users complete repetitive tasks when you can simply automate them? With Page Action Steps (previously known as Custom Actions), you can easily automate page-oriented actions, like redirecting them to...
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