Brief Overview A Skippable Step is a setting that a builder can apply to a step in a Smart Walk-Thru. When a step’s element isn’t found, if that step has been set to Skippable,...
Brief Overview Auto Play is one of a number of methods used to increase user engagement. Auto Play can be used to provide guidance with a Smart Walk-Thru, play a relevant message with a...
Brief Overview An Automation Process is an automated Smart WalkThru that can run simultaneously while a visual Smart WalkThru (including balloon steps) is also running. Smart WalkThrus that run as Automation Processes must consist...
Build the Main Path Each Smart Walk-Thru should focus on a very specific task that needs to be accomplished by the end-user. Name your Smart Walk-Thru something informative so that your users understand what...
Brief Overview Why make your users complete repetitive tasks when you can simply automate them? With Auto-Steps, you can easily automate numerous tasks for your users, saving them time, and improving their user experience....
Brief Overview Start Points are a feature in Smart Walk-Thrus that make sure users can start from the right step. Using Start Points help create a seamless experience for your users. Users may not...
Brief Overview A Wait For is a Flow Step that will cause the Smart Walk-Thru to wait for a certain amount of time or until a certain condition is met before continuing. Using Wait...
Brief Overview Error Handling Groups are a feature in Smart Walk-Thrus that allow you to create additional steps that will appear when a user encounters an error. Using Error Handling Groups help to make...
Brief Overview Splits are a kind of Flow Step in Smart Walk-Thrus that allows you to build variations in your guidance. A Split will create a new branch off of the Main Path where you...
Brief Overview Why make your users complete repetitive tasks when you can simply automate them? With Page Action Steps (previously known as Custom Actions), you can easily automate page-oriented actions, like redirecting them to...
