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Wait For Steps: Getting Started Guide

Last Updated November 25, 2025
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Brief Overview

A wait for is a flow step that will cause the Smart Walk-Thru to wait for a certain amount of time or until a certain condition is met before continuing. Using wait for flow steps helps ensure a smooth experience for your user.

 A wait for flow step has several uses. Use a wait for to wait for:
  • Amount of time: Wait for a few seconds when a user reaches a new page so that they have time to look around before continuing the Walk-Thru
  • URL: Wait for user to reach a certain URL before continuing
  • On screen element: Wait for the page to display a certain field before continuing

The wait for can be configured to wait for a specific time duration or use the rule engine to determine when to continue playing your Smart Walk-Thrus.

How it Works

A wait for flow step can be added anywhere in a Smart Walk-Thru. When WalkMe gets to the wait for, the Walk-Thru will wait to play the next step until a certain number of seconds has past or the associated rule(s) is/are true.

Adding Wait For Steps

To add this step to your Smart Walk-Thru:

  1. Hover over the orange +Add icon between two steps
  2. Select Wait For
  3. You can choose to wait for a specific amount of time, or to wait until certain page conditions are met (create rules using the rule engine)
  4. When you have finished setting up the wait for conditions, click Done
  5. The Walk-Thru will resume as normal after the wait for conditions (or the time limit) are met
  6. After adding, a wait for will appear in the Smart Walk-Thru map as an orange icon

If you would like to delay the Walk-Thru until a certain condition is true, create a rule that identifies what the Walk-Thru should wait for. When the rule is true, the Walk-Thru will continue to play.

To create a rule:

  • Open the wait for flow step
  • Click Create rules
  • Create a rule that identifies the condition to wait for

Common rule types in wait for steps include URL and on screen element.

Rule Engine

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