Issue
I have noticed that some of my steps have a "Back" button that allows the user to go back to the previous step in the Smart Walk-Thru.
How can I add this to my other steps?
Solution
“Back” buttons can't be added manually.
They are only available in the following scenarios:
- Steps with “Next” type triggers that were directly preceded by another step with a “Next” type trigger
- Steps with “Next” type triggers that were directly preceded by a popup step
- Popup steps that were directly preceded by another popup step
- Popup steps that were directly preceded by a step with a “Next” type trigger
"Next" step trigger
Note
- Steps must be sequential for the "Back" button to appear
- If there is a Wait For, Action, or Switch to Frame step between the two steps, the "Back" button will not appear
- If the preceding step is an Auto Step, the "Back" button will not appear
- You will not see the "Back" button when you play the full preview in the editor, you can see it during the step preview and once published
Tip Tuesday Video
