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Walk-Thru stops at Drop Down

Last Updated: Oct 28, 2016 10:20AM PDT

Question


I see my step initially, but then for some reason it disappears. How can I make sure my Walk-Thru continues?

 

Answer


Steps disappear only when the element is not present anymore.  For example:
  • A page that refreshes constantly
  • A Drop Down Menu
  • Hover or “Flyout” Menus

To resolve this issue turn Sticky ON. Sticky will make sure that even if the element disappears (however briefly) that once it returns the step will play again.


 

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    Toll Free (US Number) 1-855-4-WalkMe (1-855-492-5563)
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