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WalkMe stores your data in the region chosen during account setup.
We have data centers in the US and EU that follow local privacy and compliance laws. If you're not sure which region to select, check with your admin.
How It Works If you encounter an error message while using the editor you will also find an error ID. Click on the Copy icon Send the error ID to our support team WalkMe...
Follow this guide if you are requested to provide console screenshots for the Support team and are unsure how.
Issue Why isn't my Resource loading? Solution Your Resource needs to be able to load and display correctly when navigating to its URL in a new tab. If it does not, then it will...
Brief Overview What is the difference between Play vs Preview mode, and when does it make sense to use one over the other? Play and Preview mode are two simulation environments that can be...
Brief Overview The WalkMe Editor is used for building and managing your digital adoption content. While we strive for a seamless experience, local network configurations or browser settings can sometimes interrupt the connection. If...
Issue The WalkMe widget on my website is appearing intermittently or not appearing at all. What's going on? Possible Solution There are a few settings that may cause your widget to not appear. Take...
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