Work flows better with WalkMe.
Follow this guide if you are requested to provide console screenshots for the Support team and are unsure how.
How It Works If you encounter an error message while using the editor you will also find an error ID. Click on the Copy icon Send the error ID to our support team WalkMe...
Issue I am trying to launch the WalkMe Editor, but I am experiencing some problems. What can I check on my end before reaching out to WalkMe Support? Solution Identify your symptom below and...
Brief Overview What is the difference between Play vs Preview mode, and when does it make sense to use one over the other? Play and Preview mode are two simulation environments that can be...
Issue My content isn't loading correctly in WalkMe Share. Solution There are a few issues associated with content in WalkMe Share not loading, and the solution provided will vary for each of them: Background...
Issue Why isn't my Resource loading? Solution Your Resource needs to be able to load and display correctly when navigating to its URL in a new tab. If it does not, then it will...
Issue The WalkMe widget on my website is appearing intermittently or not appearing at all. What's going on? Possible Solution There are a few settings that may cause your widget to not appear. Take...