Mobile: What is WalkMe Mobile and How Is It Used?
Brief Overview
WalkMe Mobile is WalkMe's digital adoption platform for Native and Hybrid mobile applications. WalkMe Web and WalkMe Mobile are built on different technologies and have different capabilities. Some examples of the differences include the following:
- WalkMe Web uses the Document Object Model (DOM) to manipulate web pages, while WalkMe Mobile uses coded elements
- WalkMe Web content is built on the New Editor, while WalkMe Mobile content is built on the Mobile Console's Campaign Wizard or directly in the mobile app using WalkMe's Power Mode
- WalkMe Web is implemented via JavaScript snippet or Player Extension, while WalkMe Mobile is implemented via the WalkMe Mobile SDK
Benefits of WalkMe Mobile
WalkMe Mobile is specifically designed for mobile applications, while WalkMe Mobile Web is designed for mobile web browsers. The benefit of using WalkMe Mobile over WalkMe Mobile Web is that WalkMe Mobile provides a more tailored and personalized experience for users within your mobile application.
With WalkMe Mobile, you can create in-app experiences that are customized to your users' specific needs and behaviors. This can help improve user engagement, retention, and overall satisfaction with your mobile app.
Use Cases
WalkMe Mobile's use cases include the following:
- Ensure productive and satisfying use of your app
- Increase app and new feature / upgrade adoption
- Drive retention and reduce user churn
- Provide self-service help and support
- Improve and drive app engagement
- Identify and patch UI / UX pitfalls
- Deliver code-free in-app interactive elements without App / Play Store approval