Brief Overview

In the WalkMe platform, each account serves as a central hub for connected systems, enabling streamlined management and single-login access to all associated systems. Administrators can create and configure systems within each account. Every system is equipped with a unique JavaScript snippet that facilitates the deployment and distribution of its content.

The WalkMe Admin Center offers a unified wizard view that guides administrators through essential steps for system creation, including selecting the appropriate web application and platform configuration. The Admin Center allows for the management of existing systems, specifying environments where WalkMe should be active, configuring URLs for WalkMe loading, and assigning user access to particular systems.

You can view and manage all of your systems from the WalkMe Admin Center, accessible at:

• US/Global data center - https://admin.walkme.com/systems
• EU data center- https://eu-admin.walkme.com/systems
• SAP US data center - https://admin-us01.walkme.cloud.sap/systems
• SAP EU data center - https://admin-eu01.walkme.cloud.sap/systems
• FedRAMP data center - https://admin.walkmegov.com/systems
• Canada data center - https://admin-ca1.walkmedap.com/systems

WalkMe Admin Center

Systems Page Overview

In the Systems page  you can se infomratoin about all your systems:

• Name: The name of the system
• Platform: Web, mobile or desktop/mobile
• System usage: Internal or external
• System purpose
• Environment: Production, test (created by default), or custom environment
• Users: The number of users assigned to the system
• Date created: The date the system was created
• Type
  • Limited: Up to 3 items
  • Unlimited: Paid system and you can build as many items as needed on that system
• Deployables

Click Manage columns to add or remove columns.

Click on the Options menu next to a system to:

• Add a mobile web system to this web system

• Change system type - convert your system into another known type

  • Systems with applied settings cannot be converted

  • If your system has content, items attached to certain elements may not function correctly on the new system type

• Delete a system

System search

The search bar in the Admin Center allows you to find systems by:

1. System name: The name of the system
2. URL: Enter a URL to find systems that are configured to load on it

Change or delete a system

To change the type of the system, add a mobile web system, or delete a system, click on the Options menu:

Create a System

Learn how to create a new system by referring to the article below:

Creating a System

Manage Systems

Learn how to manage systems by referring to the article below:

System Management

Technical Notes

When searching by URL, results will only be shown if a system is configured to load on the exact URL that was searched for and the toggle “Load WalkMe from extension” is turned on.