Learning Paths by DAP Role

Last Updated October 3, 2025

Creating Your DAP Team: Quick Links

Click here to learn about recommended team roles (Including common responsibility combinations)
Click here to download job descriptions and slides for each role
Click here for best practices on capacity planning & team expansion strategy

Brief Overview

A DAP Professional has responsibilities aligning to one or more of the common digital adoption roles. Get to know the learning paths required for each role to successfully run and impact the DAP program.

2024 Update: DAP Certified, for free!

Over 16,000 LinkedIn profiles list Digital Adoption as a skill. There's never been a better time to become a DAP Professional. Review the recommended learning paths below and enroll in the Digital Adoption Institute here.

Getting Started

To get started, you will need to ensure that you have the access and tools needed to begin the learning path. Complete the following:

1. Notify your DAP Admin

Your DAP Admin will create a WalkMe account for you associated with your email address. They will also set your permissions based on your role. You will receive a Welcome email to activate your account and get started.

2. Download the WalkMe Editor

The Editor is the main software you'll use to create and manage content. Click here to download.

→ How to Install the Editor

→ Intro to the WalkMe Editor

Note

This is required for those with Builder, Project Lead, Designer, or Program Management responsibilities, and optional for all other roles.

The Digital Adoption Institute (DAI) is your key to access self-paced training & certification. All you need is an active WalkMe Editor account!

After signing into your WalkMe Editor, access the Community using your Editor credentials. Once you've logged into the Community, you should be able to access the DAI.
If you're having issues accessing the DAI, please email training@walkme.com for additional guidance.

4. Bookmark key sites

Each role should bookmark the following, unless otherwise noted.

→ Digital Adoption Institute

→ WalkMe World Community

→ Console (Not needed for Designer or Architect)

→ Admin Center (Not needed for Data Analyst, Designer, Champion, or Architect)

Learning Paths by Role

To have the highest chance at excelling, WalkMe recommends completing the following courses in the order listed for each role.

Tip

Are you one person with multiple roles on a Digital Adoption Team?

If your role includes any Building responsibility, it is recommended to start with the Builder enablement path. Also notice - all paths start the same with WalkMe Fundamentals.