Supported Browsers and Operating Systems

Last Updated February 22, 2026

WalkMe Editor

The WalkMe Editor is used to create Smart Walk-Thrus and other engagement items.

Supported browsers:

  • Chrome: 96.04664.55 or later
  • Firefox: 94.0.2 or later
  • Edge Chromium: 78 or later
  • Internet Explorer & IE mode on Edge Chromium: Support ended Q1 2026

Supported operating systems:

WalkMe supports all the latest macOS and Windows operating systems.

Install the WalkMe Editor

WalkMe Console

To access the WalkMe Console, the following browser versions serve as the baseline for full functionality:

  • Google Chrome: 128 or later
  • Edge Chromium: 129 or later
  • Firefox: 135 or later
  • Safari: 18 or later

Browser exceptions

The following apps are restricted to specific browsers and do not support the full baseline listed above. While they may load in other browsers, they are not officially supported.

  • Insights: Supports Chrome only
  • Reports: Supports Chrome only
  • Integration Center: Supports Chrome only
  • Discovery: Supports Chrome and Edge only
  • Activity Board: Supports Chrome only
  • Workflows: Supports Chrome and Edge only
  • Solutions Gallery: Supports Chrome and Edge only
  • Surveys: Supports Chrome and Edge only
  • Action Bar: Supports Chrome and Edge only

User Requirements (Extension and Snippet)

To play, publish, deploy, and access WalkMe content, users should use the supported browsers.

Supported browsers:

  • Firefox: 94.0.2 or later
  • Google Chrome: 96.04664.55 or later
  • Safari:
    • macOS 10.09–10.11: 9 or later
    • macOS 10.12–10.14: 15 or later
  • Edge Chromium: 78 or later
  • Internet Explorer & IE mode on Edge Chromium: Support ended Q1 2026

Supported operating systems:

The WalkMe Extension and Snippet work on Mac, Windows, Linux, and Chrome operating systems.

Technical Notes

Mobile web

Users can access WalkMe content on smartphones and tablets. For the best experience, use Chrome or Safari.

  • Supported: Chrome, Safari, and Android Internet
  • Not supported: Firefox (v57+) and Edge Legacy (non-Chromium)

WalkMe Menu (desktop)

  • Fully supported on macOS and Windows.

Technical verification

WalkMe regularly tests supported browsers to ensure ongoing compatibility. Beta versions are continuously validated by our engineering team to maintain compliance standards.

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