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Version History

Last Updated August 10, 2025
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Brief Overview

WalkMe's versioning functionality now includes two separate but related tools:

  • Version management for settings – A new, robust way to track, compare, and restore previous versions of editor settings like Global CSS and segments

  • Version history for items – The original versioning tool, focused on restoring previous versions of items using the Activity Log

This article outlines the capabilities, access points, and limitations for both.

Use Cases

  • Roll back to a previous CSS theme after a visual bug was introduced

  • Compare two SmartTip configurations to debug validation issues

  • Restore a known-good segment rule after experimental edits

Version Management for Settings

This feature provides a rich, visual history of changes made to configurable settings such as Global CSS, Global SmartTips, the Menu Organizer, and segments.

How to access

Click on the Version History button available in each settings screen that supports the feature.

Key capabilities

  • View metadata: version name, timestamp, user, environment

  • Click on the Eye icon to preview a version

  • See the details of the version

  • Click Restore Version if you want to restore it

  • You can always go back to the current version if needed

  • Click View version details to compare changes

Note

Restore functionality is environment-specific and reversible.

  • Search and filter versions by user, action, or creation date

Supported settings components

  • Design:

    • Global CSS

    • Theming

    • Global balloon design

    • Global SmartTip design

  • Menu:

    • Menu structure

    • Menu configurations & integrations

  • Non-items

    • Segments

    • Dynamic text attributes

    • Asset library

  • Settings:

    • Self-served configurations (data collection level, UUID, language, accessibility, screenshot settings)

    • Backoffice settings (FF, Lib version file path, pre-lib version, storage type, custom JSON settings, SPA settings)

Version History for Items

This feature is built into the Activity Log and helps view changes and restore previous states of WalkMe content like Smart Walk-Thrus and launchers

Note

The new version management described above is planned to include the items versions in the future.

How to access

  • Open the item's Options menu

  • Select Show history

  • Time column indicates the time the action was taken (in your local timezone)

  • Created by column indicates who made the action

  • Action column shows the actions as they appear in the Activity Log. Please notice the "Important Notes" in the previous section

  • Current Version label appears for the latest action taken on this deployable

  • Restore button appears for all restorable actions

  • Users can navigate between pages in this UI using the arrows at the bottom

Note

  • The Activity Log aggregates all the saved changes made within an item under the action Modify, and these are the changes viewable using Version History.

  • Modify includes both Rename AND Save actions. BUT, only Modify actions that represents Save actions can be restored.

  • When an action is restored, its row stays in the same position in the table and a new row is added to the UI. The new row is a duplication of the restored version (i.e., the Action column (and the version it represents) contains the same content, but the Time and Created By are the time of the restore and the user who made the restore respectively).

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