Admin Center – Security

Last Updated January 22, 2026

Brief Overview

The Security page in the Admin Center is where authentication settings and access policies for your data and systems are managed and enforced. Admins can easily configure login methods, enable Multi-Factor Verification, and define session timeouts to protect organizational data. This ensures your WalkMe environment remains secure and compliant while providing a seamless login experience for your users.

Access

To manage your account security configurations, open the Security page in the Admin Center.Select your data center.

WalkMe Admin Center

How It Works

The Security page allows you to enable and configure various security layers for your WalkMe account. Each feature can be managed using its corresponding toggle to turn the setting on or off.

Single Sign-On

Configure Single Sign-On (SSO) to secure your WalkMe users' login process by authenticating through your organization's identity provider. This streamlines access while maintaining strict security standards.

Single Sign-On (SSO)

Social Login

Social Login lets users log in to WalkMe using their existing social media credentials. This provides a faster, more convenient login experience for users who do not require enterprise SSO.

WalkMe Login

Multi-Factor Verification

Add an extra layer of protection with Multi-Factor Verification. This setting is applicable only for users who log in with a password and requires them to provide two or more verification factors to gain access.

Multi-Factor Authentication (MFA)

Session Timeout

Configure an automatic logout from WalkMe applications after a specific period of inactivity. Setting a Session Timeout helps prevent unauthorized access from unattended devices.

Session Idle Timeout

Technical Notes

  • Changes to security configurations may impact user access immediately
  • Before enabling Single Sign-On, ensure your identity provider is correctly configured to avoid account lockout
  • Multi-Factor Verification only affects users logging in via the standard password method
  • Administrative permissions in the Admin Center are required to modify these settings
  • For advanced integrations, refer to the IDP Integrations article

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