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Step Balloon or Launcher Moving on the Page

Last Updated May 20, 2026
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Brief Overview

If your step balloon or launcher isn't staying in place next to its element — jumping around when scrolling or being hidden behind site elements — the issue is typically related to z-index layering.

Solution

Enable Lock to Element

The quickest fix is to enable Lock to Element, which gives the balloon or launcher the same z-index as the selected element, keeping it anchored in place.

  1. Open your launcher or step settings
  2. Go to the Behavior tab
  3. Turn on Lock to Element

Adjust the Z-Index

If Lock to Element doesn't resolve the issue, you may need to manually adjust the z-index to control the layer order of WalkMe items relative to site elements.

Layer Order (Z-Index)

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WalkMe Products

WalkMe Digital Adoption

Supported Data Centers

WalkMe EU WalkMe US SAP US & EU Canada FedRAMP

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