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Solution Accelerators

Last Updated March 18, 2024

Brief Overview

Solution Accelerators are collections of platform-specific content combined with WalkMe's proprietary Element Library technology. Using Accelerators will decrease the time and resources required to initially implement WalkMe and reduce the ongoing resources required to maintain commonly implemented platform processes. You can access the Accelerators through the WalkMe Editor within the Solutions Gallery.

This feature is currently not available to EU Data Center users for both the Oracle HCM platform and ActionBot (Bot) solutions. Please contact your Account Manager for more information.

Use Cases

  • New customers onboarding with WalkMe.
  • Current WalkMe customers migrating from an older version of the platform.
  • Current WalkMe customers looking to benefit from the maintenance savings.

How it Works

To enable the use of this feature, follow these simple directions.

  1. Once the feature is enabled, navigate to the WalkMe Solutions Gallery
  2. Click on the “Solutions Accelerators” tab
  3. Select All Systems, Workday®, Salesforce Lightning, Oracle HCM, Microsoft Dynamics CRM, SuccessFactors, or Microsoft Teams to view the system-specific Solution Accelerators
  4. Hover over a Solution Accelerator

Hovering over a template's example image will display information regarding the Solution Templates use case, tags, and descriptions.

Once a user clicks on a Solution Accelerator's “Use It” button (displayed on hover), the Solution Template will begin “generating.” Once generating is complete, the user will be automatically redirected back to their Editor's “All Items” list view. Here, users will be able to see the newly created Folder with a matching Solution Accelerator name. The newly created folder will contain all of the Deployable Items (Smart Walk-Thrus, Launchers, ShoutOuts, etc.) included with the generated Solution Template.

Available Solution Accelerators

Users may select from a library of pre-built Accelerators which include:

Workday

Workday®

Download Tile Solution 
Accelerated Launch Introduction to WalkMe
Workday® Navigation Overview
Employee Profile Overview Tour
Home Page Update - PEX (People Experience)
People Experience Home Page Redesign
Performance Review Self Evaluation Performance Review Self Evaluation (works for Mid-Year & Year-End)
Performance Review Manager Evaluation Performance Review Manager Evaluation (works for Mid-Year & Year-End)
Mini Conclusions [Builder Guide] Mini Conclusions
Mini Conclusions - Auto Click View Details
[Builder Guide] Auto Step - Example Fix
Mini Conclusions - Popup Step
[Builder Guide] Popup Step - Example Fix
Change Legal Name Change Legal Name
Change Preferred Name Change Preferred Name
Change My Business Title Change My Business Title
Change Home Contact Information Change Home Contact Information
Change Personal Information Change Personal Information
Add Alternative Work Location Add Alternative Work Location
Time Off and Leave Management Request Time Off
Correct Time Off
View Time Off Balance
View Team Time Off and Leave Calendar
Request Leave of Absence
Request Return from Leave
Change Business Title Change Business Title
Create Position Create Position
Create Job Requisition Create Job Requisition
Change Job

Change Job - Guided
Change Job - Simple
Start Job Change
Request Compensation Change Request Compensation Change
Maintain Withholding Elections Update State and Local Withholding Elections
Update Federal Withholding Elections
Maintain Payment Elections View/Edit Payment Elections
Submit Resignation Submit Resignation
Terminate an Employee Terminate an Employee
Off-Cycle Access Potential Assess Potential - Ad Hoc
Give/Get Feedback Give/Get Feedback
Provide Feedback
Request Feedback on Team Members
Complete Open Enrollment Open Enrollment 2021
Add Dependent
Add Beneficiary
Annual Compensation Review Annual Compensation Review
Search Automation Search Automation
Change Benefits Change Benefits
(Bot) Change Home Contact Information (Bot) Add an Address
(Bot) Add a Phone Number
(Bot) Add Email Address
(Bot) Update Primary Email Address
DEI Workforce Data Collection
DEI - Change My Personal Information
(Bot) Change My Legal/Preferred Name

(Bot) Change Preferred Name
(Bot) Change Legal Name
Manage Dependents Manage My Dependents
Manage Beneficiaries Manage My Beneficiaries
Check In/Out Check In
Check Out
View My Required Learning View My Required Learning
Learning - Navigation Kit [Nav] Learning Dashboard
Manage My Team's Learning View My Team's Learning (Manager)
Enroll My Team in a Course (Manager)
Browse Learning Content and Topics Browse Learning Content
Set My Learning Interests/Preferences
Create a Lesson Create a Lesson
Calibrate Team Calibrate Team
Date Field Automation Date Field Automation
Picklist Field Automation Picklist Field Automation

Salesforce Lightning

Salesforce Lightning

Download Tile Solution 
Accelerated Launch Introduction to WalkMe
Lightning Experience Overview
List Page Overview
Out of Office Set Out of Office
Build a Dashboard Build a Dashboard
Build a Report Build a Report
Process Foundation Kit Process Foundation Kit (Modal Template)
Create a Lead Create a Lead
Convert a Lead Convert a Lead
Create an Opportunity Create an Opportunity
Create a Quote Create a Quote
Create a Contact Create a Contact
Create an Account Create an Account
Create a Calendar Event Create a Calendar Event
Create a Task Create a Task
Log a Task to a Record Log a Task to a Record
Log a Call to a Record Log a Call to a Record
Log an Event to a Record Log an Event to a Record
Update My Profile & Notifications




Update My Profile
Add or Update My Profile Picture
Edit "About Me"
Edit My Profile Information
Set Up Chatter Email Notifications
(Bot) Create an Opportunity (Bot) Create an Opportunity
(Bot) Log an Activity (Bot) Log a Task
(Bot) Log an Event
(Bot) Log a Call
Create a Chatter Post Create a Chatter Post
Create a Global Chatter Post
Create a Chatter Stream
View My Followers
Case Management Create a Case
Assign a Case
Follow a Case
[Nav] To Existing Case
[Nav Branch] Opportunity Record - Related [Nav] Opportunity Record - Related
[Nav Branch] Account Record - Related [Nav] Account Record - Related
[Nav Branch] Contact Record - Related [Nav] Contact Record - Related
[Nav Branch] Lead Record - Related [Nav] Lead Record - Related
[Nav Branch] Record Page - Load Related Tab [Nav] Record Page - Load Related
[Nav Branch] Record Type Select Modal [Nav] Record Type Select Modal
[Nav Branch] Turn Off Split View [Nav] Turn Off Split View - Home/List
Campaign Management

Create a Campaign
Add Campaign Members
[Nav] Navigate to Record List View [Nav] Navigate to Record List View

Oracle HCM

Oracle HCM

Download Tile Solution 
Oracle HCM: Starter Kit [Branch] Navigate to Home
[Branch] Navigate to Me Tab
[Branch] Navigate to My Team
How to Update Personal Details
How to Update Contact Info
How to Update Family and Emergency Contacts
How to View Employment Info
How to Add a Payment Method
How to Update Skills and Qualifications
How to Promote an Employee
How to Terminate an Employee
How to Transfer an Employee
How to Change an Employee's Manager

Microsoft Dynamics CRM

Microsoft Dynamics CRM

Download Tile Solution 
Accelerated Launch Introduction to WalkMe
Sales Hub Overview
Hide/Expand Side Navigation

(Sales Hub)

Quick Create

Quick Create

(Sales Hub)

Create an Account

Create an Account

(Sales Hub)

Create a Lead

Create a Lead

(Sales Hub)

Qualify a Lead

Qualify a Lead

(Sales Hub)

Reactivate a Lead

Reactivate a Lead

(Sales Hub)

Lead Record Mini Menu

[Mini Menu] Leads

(Sales Hub)

Create Email

Create Email From Opportunity
Create an Email from a Lead

(Sales Hub)

Develop an Opportunity to Quotation

Develop an Opportunity to Quotation

(Sales Hub)

Propose an Opportunity

Propose an Opportunity

(Sales Hub)

Add Products to an Opportunity

Add Products to an Opportunity

(Sales Hub)

Add Quotes to an Opportunity

Add Quotes to an Opportunity

(Sales Hub)

Opportunity Record Mini Menu

[Mini Menu] Opportunity

(Customer Service Hub)

Create a Case

Create Case

(Customer Service Hub)

Reassign a Case

Reassign a Case

(Customer Service Hub)

Resolve a Case

Resolve a Case

(Customer Service Hub)

Create a Knowledge Base Article

Create Knowledge Base Article
(Bot) Create a Case (Bot) Create a Case
(Bot) Create a Lead (Bot) Create a Lead

SuccessFactors

SuccessFactors

Download Tile Solution 
Accelerated Launch Introduction to WalkMe
SuccessFactors Navigation Overview
Update My Profile Picture Update My Profile Picture
Update My Personal Information Update My Personal Information
Update My Emergency Contact Details Update My Emergency Contact Details
Change My Language Change My Language
Time & Attendance Management View Time Off Balance (Leave)
Request Time Off (Leave)
View My Timesheet
Create a Goal Create a Goal
Create a Job Requisition Create a Job Requisition
Route Job Requisition for Approval Route Job Requisition for Approval
Terminate an Employee Terminate an Employee
Bot - Update My Personal Information Bot - Update My Personal Information
Bot - Change My Language Bot - Change My Language
Reimagined Home Page


New Home Page Overview
New Home Page (Extended)
Configure My Favorites
Company Directory and Org Chart



Access the Org Chart
Access the Employee Directory
Org Chart Navigation Overview
Access the Position Org Chart

Microsoft Teams

Microsoft Teams

Download Tile Solution 
Introduction to Teams & WalkMe Introduction to WalkMe
Teams Navigation Overview
Teams Feedback Survey Teams Feedback Survey
Content Suggestion Survey Content Suggestion Survey
Update My Notification Settings Manage Notification Settings
Set Out of Office Message Schedule Out of Office
Status Message Update My Status Message
Clear My Current Status Message
Create or Join a Team Create a Team
Join a Team with Code
Manage a Team Add a Channel
Add Member to a Team

ServiceNow

ServiceNow

Download Tile Solution 
(Agent Workspace) Quick Start Welcome Message
Agent Workspace Overview
(Agent Workspace) Create a Case Create a Case
(Agent Workspace) Create a New List Create a New List
(Agent Workspace) Create an Incident Create an Incident
(Agent Workspace) Create an Interaction Create an Interaction
(Agent Workspace) Resolve an Incident Resolve an Incident
(Agent Workspace) Update My Status Update My Status
(Employee Service Center) Quick Start Welcome Message
Employee Service Center Overview
(Employee Service Center) Feedback Survey Feedback Survey
(Employee Service Center) Create an Incident Create an Incident
(Employee Service Center) Knowledge Base Knowledge Base
(Employee Service Center) Report an Issue Report an Issue
(Employee Service Center) Request Hardware Request Hardware
(Employee Service Center) View Cart or Checkout View Cart or Checkout
(Employee Service Center) View or Update a Request View or Update a Request
(Service Portal) Quick Start Welcome Message
Service Portal Overview
(Service Portal) Feedback Survey Feedback Survey
(Service Portal) Create an Incident Create an Incident
(Service Portal) Report an Issue Report an Issue
(Service Portal) View or Update a Request View or Update a Request
(Service Portal) Request Hardware Request Hardware
(Service Portal) Cart Reminder Cart Reminder
(Service Portal) Knowledge Base Knowledge Base

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The list of accelerators used by WalkMe may change from time to time as our product evolves. If keeping up with these changes is important in your organisation, we advise you to subscribe to receive automated email notifications on changes to this list.

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The trademarks and product names of Workday, Inc., including the WORKDAY® mark, are the property of Workday, Inc. WalkMe is not affiliated with Workday, Inc., nor does Workday, Inc. sponsor or endorse WalkMe, its services or its website.