Brief Overview

The WalkMe login page lets users access all WalkMe products using their email and password, Single Sign-On (SSO), or Social Login. This article explains how to log in, reset your password, and understand the available login methods.

Access

Select the link for your data center:

• US Data Center
• EU Data Center
• SAP US Data Center
• SAP EU Data Center
• FedRAMP Data Center
• Canada Data Center

How To Log In

1. Go to the WalkMe login page
2. Enter your email and select Next
3. Depending on your login method, complete one of the following actions:
   1. Login with password: Enter your password and select Sign In
   2. Single Sign-On (SSO): You're redirected to your organization's identity provider and logged in automatically
   3. Social Login: Select Sign in with Google or Sign in with Microsoft, then authenticate with your provider

After authentication, you're logged in to WalkMe.

Reset Password

Reset steps

1. On the login page, enter your email and select Next
2. Select Forgot password?
3. Confirm your email and select Send email verification
4. Open the email from no-reply@walkme.com with the subject Account password reset
5. Select Reset Password
6. Create a new password following the on-screen requirements, then select Reset Password
   

   

Social Login

Social Login lets users access WalkMe using existing Google or Microsoft credentials, without creating a separate WalkMe password.

When Social Login is enabled:

• Users can log in using Google or Microsoft
• Users can still log in with their WalkMe email and password if applicable

Social Login is enabled by default for all accounts.

Turn on Social Login

1. Open the Admin Center
2. Go to the Security page
3. Turn on Social Login

WalkMe Admin Center