WalkMe Feature Retirements

At WalkMe, we are committed to providing full transparency regarding feature retirements and product announcements. Use the table below to stay up to date with any retired features.

Retirement definitions

End-of-life (EOL): This feature will become inaccessible and will no longer be available for use
End-of-support (EOS): WalkMe will no longer provide technical support or bug fixes for this feature

Feature	Retirement date
Surveys in the editor Survey creation in the editor will reach EOL for new systems in the Q2 '26 release. Existing systems can continue to create and manage surveys in the editor. All new systems should move to the Surveys app in the WalkMe Console to access the latest features and enhancements. Learn more	Q2 '26 Release
Rule engine The legacy rule engine will reach EOL in the Q2 '26 release as we transition all logic management to the modern condition builder, offering a more powerful and streamlined experience. Learn more	Q2 '26 Release
Performance dashboard The editor performance dashboard will reach EOL in the Q2 '26 release, as WalkMe transitions towards more advanced analytics tools. Learn more	Q2 '26 Release
Access and secret key authentication Access and secret key authentication method reached EOS for new S3 connections. Existing connections are still supported, however it is recommended to switch to IAM Roles for improved security. Learn more	February 23, 2026
SmartTip and launcher legacy screens Configurations for SmartTip and launcher legacy screens in the WalkMe Editor reached EOL, finalizing the transition to the modern design to ensure improved performance and UI consistency. Learn more	February 23, 2026
Digital Adoption Projects The Digital Adoption Projects dashboard in Classic Insights reached EOL. Learn more	February 23, 2026
WalkMe Menu for Desktop integration features The following WalkMe Menu for Desktop integration features reached EOL: QuickSync within the OpenAI Integration, "Sign 'Action Required' documents" within the DocuSign Integration, and the Organization Chart feature within the Workday Integration. Learn more	February 23, 2026
WalkMe Menu for Desktop integrations The following WalkMe Menu for Desktop integrations reached EOL: Drupal, Ivanti, NetSuite, Box, Docebo, Seismic, and OpenAI. Learn more	February 23, 2026
Editor ActionBot ActionBot in the editor reached EOL. Use the ActionBot app in the WalkMe Console to continue building. Learn more	February 23, 2026
Internet Explorer (IE) and IE mode Support for Internet Explorer and IE mode in Edge reached EOL, aligning with Microsoft's IE11 deprecation. To maintain service and improve the user experience switch to a supported browser such as Google Chrome, Edge Chromium, or Firefox and connect to a supported browser extension in your Editor preferences. Learn more	February 23, 2026
Insights Classic Insights Classic reached EOL. Insights in the WalkMe Console replaces its main features. Features reaching EOL: Session Stream, Custom Event filtering, Session filters and Session Mode, Recommended Reports, Quadrant Event Visualization View, and Page-Specific Reports (for example, SWT Play Logs). Learn more	February 23, 2026
Editor versions lower than 5.0.0 Editor versions below 5.0.0 are no longer supported (EOS). Upgrade to avoid build disruptions, access the latest features and security updates, and ensure you're using the most stable editor version. Learn more Note: End-of-support for Canada and FedRamp data centers is scheduled for the Q2 '26 product release.	December 31, 2025
Grid view Grid view in the editor reached end-of-life. Use Content Manager in the console for a more powerful and streamlined way to organize your content. Learn more	November 24, 2025
Desk.com search integration The Desk.com search integration in the menu reached end-of-life. Search functionality will continue to work with your WalkMe content and any other configured search provider. Learn more	November 24, 2025
Multi-language import/export API The Multi-Language Import/Export API V1 reached EOL. Use the enhanced import/export API V2 to ensure uninterrupted service and to take advantage of new capabilities. For guidance on transitioning, see API V2 documentation. Learn more	August 18, 2025
Reports Report creation moved from Insights Classic to the WalkMe Console. Existing reports, subscriptions, and 3rd party integrations were automatically transferred to the console. Learn more	August 18, 2025
Bing search integration Bing search integration reached end-of-life, aligning with Microsoft's deprecation of the Bing Search API. Search functionality will continue to work with your WalkMe content and any other configured search provider. Learn more	August 11, 2025
Legacy SSO Legacy SSO reached EOL. Single sign-on configurations can be managed from the Security page in the Admin Center. Learn more	June 30, 2025
Analytics backoffice The legacy analytics backoffice that held the self-hosting package downloader reached EOL. All settings are now available in the Admin Center. Learn more	March 31, 2025
WalkMe Share Share reached EOL. Preview slides in the console replaces it's main features. Learn more	February 18, 2025
Editor Solutions Gallery The Solutions Gallery in the editor reached EOL. The Solutions Gallery in the console replaces it's main features. Learn more	February 18, 2025
Editor grid view Grid view in the editor reached EOS. The Content Manager in the console replaces it's main features. Learn more	February 18, 2025
Editor versions 4.15.9 and lower WalkMe Editor versions 4.15.9 and lower reached EOL. Update to the newest version.	October 6, 2024
Legacy SSO WalkMe Legacy SSO reached EOS. SSO can be managed from the Single Sign-On page in the Admin Center. Learn more	March 31, 2024
Legacy Editor UI The legacy editor UI reached EOL. All users have been migrated to the new editor design.	January 7, 2024
Editor versions 4.15.9 and lower WalkMe Editor versions 4.15.9 reached EOS. Update to the newest version. Learn more	December 31, 2023
Legacy Workstation UI The legacy Workstation UI reached EOL. All users have been migrated to the new design. Learn more	July 3, 2023
Mobile iOS SDK minimum deployment changes Following Apple guidelines, WalkMe Mobile iOS SDK minimum deployment target is changing from iOS8 to iOS11. There is no impact on end-users that already have WalkMe installed. Upgrading to WalkMe's newest iOS version will require iOS's minimum deployment target 11.0+. Learn more	June 30, 2023
Desktop (legacy) Workstation Version The legacy Workstation reached EOS with the transition to the new Electron version. Learn more	January 1, 2023
WalkMe Embed Slideshow To comply with OWASP Clickjacking guidelines, slideshow iframes can no longer be cross-origin embedded in third-party sites. Learn more	October 14, 2022
Classic ShoutOuts and Notifications for Workstation and Desktop Classic ShoutOuts and Notifications reached EOL in Workstation and Desktop Editors. Learn more	August 1, 2022
Systems Overview "Add System" Adding a system from Systems Overview in Classic Insights reached EOL. Learn more	June 20, 2022
Session Playback Collection setting Device User Agent controls reached EOL and are no longer available in the Environment Settings Session Playback tab. Learn more	January 17, 2021
Edge Legacy All-In-One (AIO) Installer Edge Legacy in AIO and custom extension new deployments reached EOS. Existing deployments will remain supported until Edge legacy is officially deprecated by Microsoft. Learn more	January 05, 2021
Insights Features Dashboard The Insights Features dashboard reached EOL. The Tracked Events dashboard replaces it's main features.	September 13, 2020
Insights Reports "Download" The report "Download" button reached EOL. The report options replace it's main features.	August 30, 2020
Insights Features page The Features page in Insights reached EOL. The Tracked Events page replaces it's main features.	February 24, 2020

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WalkMe Feature Retirements

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